# About ProntX > Source: https://prontx.com/about/ | Publisher: ProntX | Last updated: 2026-10-10 ## Summary ProntX is a London-based digital agency that began as a web, app development and software testing studio and grew into a full-service agency. It has served 200+ clients over 6+ years, offering SEO, PPC, social, email, websites, apps and AI tools on rolling monthly terms. A London digital agency that started by building websites, apps and testing software, and grew into one team that builds and grows businesses across the UK. Our story ## From a development studio to a full digital agency ProntX began as a web and app development and software testing studio. Clients kept asking us to help them get found once their products launched, so we grew into a full digital agency that builds and grows businesses. Our mission has not changed since day one: practical technology that saves people time. A website should bring in enquiries while you sleep, ads should stop wasting money, and software should take admin off your desk. The early work was building websites and mobile apps, and testing software for other teams (software quality assurance, or SQA). That background still shapes how we work. We plan before we build, we test before we launch, and we measure after we launch. Quality assurance is a habit, not a phase. As our clients grew, they needed more than a good build. They needed people to find it. So we added [SEO and AI search optimisation](/seo/), PPC, social media and email marketing, and later [AI development](/ai-development/) for chatbots and automation. Today we are one team that can take a business from first website to steady growth. ProntX in numbers ## Who is ProntX? ProntX is a London-based digital agency serving businesses across the UK. In more than six years we have served over 200 clients and earned more than 60 awards and recognitions. - **200+**clients served - **6+**years in business - **60+**awards and recognitions - **1 day**reply time (working days) Working across three countries gives us long working days and a deep pool of specialists, while your account is led from the UK so meetings, reporting and billing fit UK business hours. Our portfolio covers ecommerce, fintech, healthcare, education, travel, property and automotive projects across websites, mobile apps and dashboards. Our values ## What do we believe in? Three values have guided us since the start. We have kept them, but here they are in plain language. Empathy ### We start with your problem Before we suggest anything, we try to understand your business, your customers and your budget. The right answer for a two-person clinic is different from the right answer for a national retailer. Best of the best ### We hold a high bar Senior people do the work, not just the pitch. We test what we build, check what we report, and say so when something is not working. Client-centric process ### Our process fits around you Clear scopes, published prices, one point of contact and replies within one working day. You should never wonder what we are doing or why. Why one team ## Why does building and marketing belong together? Because most growth problems sit between the two. A slow site wastes ad spend, and a beautiful site nobody can find earns nothing. When separate suppliers handle the website, the SEO and the ads, each one optimises their own piece. The developer ships pages without search in mind, the SEO agency asks for changes the developer charges extra for, and the ads team sends traffic to pages that do not convert. Nobody owns the whole result. Here, the people who build your site sit next to the people who market it. Tracking is set up correctly from launch, pages are written to answer real questions, and when the data shows a page is underperforming the same team can fix it in days rather than weeks. That is the practical difference one team makes. How we work ## How does ProntX work with clients? Every engagement starts with a free audit, moves to a fixed written proposal, and then runs in monthly cycles with clear targets and plain-English reporting. - One senior lead who owns your account and knows your goals - Build and marketing specialists working in the same team, so nothing is lost between suppliers - Published prices and a written scope before any work starts - Monthly reports that explain what we did, what changed and what comes next - Websites and content built answer-first, so they work for Google and for AI assistants A typical month looks like this. In the first week we review the numbers from the previous month and agree priorities with you, in writing. Through the month the team ships the agreed work, whether that is new pages, campaign changes, design updates or a software release, and tests it before it goes live. At the end of the month you get a short report showing what changed, what it achieved, and what we plan next. If something is not working, we say so early and change course rather than waiting for the quarterly review. You can see every starting price on our [pricing page](/pricing/), and examples of what we have shipped on [our work](/work/) page. Our promises ## What will ProntX never do? Some agency habits damage trust. We have ruled them out in writing. - Lock you into long contracts. Monthly services roll monthly with 30 days’ notice. - Hide fees or mark up your ad spend. Ad spend goes straight to Google or Meta from your card. - Guarantee rankings. Nobody controls Google, and anyone who promises the top spot is guessing. - Own your accounts. Your domain, ad accounts, analytics and code stay in your name. Selected work ## Recent projects A few recent projects. We share the work itself rather than inflated claims about it. [ UI/UX design · Mobile app **Sneak Peek** Mobile app design for an online store, in a motion design style. ](https://prontx.com/work/sneak-peek/) [ UI/UX design · Mobile app **Market Munch** Mobile app design for an online store. ](https://prontx.com/work/market-munch/) [ UI/UX design · Mobile app **Activibe** Mobile app design for a fitness app. ](https://prontx.com/work/activibe/) [See all our work](https://prontx.com/work/) **Want to see how we would approach your business?** Request a [free growth audit](/free-audit/) and a specialist will send you a personal video review within 2 working days. ## Frequently asked questions ### Where is ProntX based? ProntX is a London-based digital agency serving businesses across the UK. Client accounts are led from the UK, so meetings, reporting and invoices work on UK business hours and terms. We work mainly through video calls, email and shared dashboards. ### How long has ProntX been in business? ProntX has been in business for more than six years. We started as a web and app development and software testing studio, then added SEO, PPC, social media, email marketing and AI development as clients asked for help growing after launch. In that time we have served over 200 clients. ### What makes ProntX different from other agencies? Most agencies either build or market. ProntX does both with one team, so your website, ads and search are planned together. We also publish our prices, run every monthly service on rolling contracts, keep all accounts in your name and pay no markup on ad spend. See our pricing for every starting figure. ### Do you guarantee rankings? No. Nobody controls Google's or ChatGPT's results, and any agency that guarantees a number one ranking is either guessing or using tactics that can get you penalised. What we do guarantee is a clear plan, honest reporting, and the work we agreed delivered on time. We set measurable targets with you and report against them monthly. ### Who will work on my account? You get one senior lead who owns your account and is your main contact, supported by specialists in the channels you use, such as SEO, paid ads, design or development. Because everyone sits in the same team, there are no handovers between separate agencies. We reply to messages within one working day. ## Contact Free growth audit: https://prontx.com/free-audit/ | Phone: 020 3048 4022 | Email: info@prontx.com